Biggin Hill Flowers Cookie Policy

Our Approach to Cookies at Biggin Hill Flowers

At Biggin Hill Flowers, we are dedicated to providing our customers with a seamless and enjoyable online shopping experience. To achieve this, our website uses cookies and other related technologies. Understanding how cookies function, the different types we use, and your ability to manage these settings is essential to ensure transparency and build your trust in ordering flowers online with us.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. These files allow websites to remember your actions and preferences—such as login information, language selection, and basket contents—over a period of time. Cookies make it possible for our site to remember you between visits and help enhance your shopping experience by providing relevant information and remembering customizations.

Categories of Cookies Used by Biggin Hill Flowers

We use different categories of cookies on our website, each serving a unique purpose in improving the experience for Biggin Hill customers ordering online.

Essential Cookies

Essential cookies are crucial for the basic functions of our website. Without these cookies, the website would not operate properly. They allow you to browse our flower selection, add items to your cart, use secure checkout processes, and access customer account areas. These cookies do not collect personal information and are typically set in response to actions made by you that amount to a request for services, such as logging in or filling out forms.

Analytics Cookies

Analytics cookies help us understand how visitors interact with our website. By collecting and reporting information on usage patterns, we can analyze where the shopping journey can be made smoother and more effective. This means tracking how users reach our site, the pages they visit, and any issues encountered. The data collected is aggregated and anonymized, which helps us learn without directly identifying individual users. All this is aimed at continually improving the experience for Biggin Hill Flowers customers when shopping online.

Marketing Cookies

Marketing cookies are used to tailor our promotional content and advertising to suit your preferences and interests. They help us to deliver personalized advertisements and offers from Biggin Hill Flowers that are relevant to you, both on our site and across the web. These cookies may be set through our site by our advertising partners and help in delivering content that enhances your engagement with our brand.

Managing Your Cookie Preferences

You have the ability to control and manage cookies according to your preferences. When visiting Biggin Hill Flowers online, you may be presented with a cookie consent tool, allowing you to accept or reject various categories of cookies, except for those essential to the operation of the site. Most browsers also give you the option to manage your cookie settings, delete existing cookies, or block future cookies entirely. Please note that blocking or disabling certain types of cookies may impact the functionality of our website, particularly the shopping basket and checkout process.

Keeping Your Experience Secure and Tailored

At Biggin Hill Flowers, your privacy and online experience are of utmost importance. Cookies play a central role in enabling a secure, efficient, and personalized experience as you browse and order flowers with us. We continuously review our use of cookies to ensure they contribute positively to our service and provide clear options for you to manage your privacy preferences.

Policy Updates

This Cookie Policy may be updated from time to time to reflect changes in law, technology, or our business operations. We encourage you to revisit this page periodically to stay informed about how cookies support your online shopping journey with Biggin Hill Flowers.