Accessibility Statement for Biggin Hill Flowers

Our Commitment to Accessible Biggin Hill Flowers

At Biggin Hill Flowers, we believe everyone should be able to order flowers online with comfort, independence, and confidence. We are devoted to making our digital services accessible and user-friendly for all our Biggin Hill customers, including individuals with disabilities. Our accessibility efforts reflect our core values of inclusion and service, helping the entire community easily enjoy our floral offerings.

WCAG 2.1 AA Compliance

The Biggin Hill Flowers website has been designed in alignment with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines outline best practices for making web content more accessible to people with a wide range of abilities, covering elements such as operability, understandability, and robustness. By striving for WCAG 2.1 AA compliance, we aim to provide favorable online experiences for everyone who wishes to order Biggin Hill Flowers.

Screen Reader Compatibility

Recognizing the importance of assistive technologies, our website is built to work smoothly with leading screen readers. We use clear heading structures, descriptive alt tags for images, and proper link labelling to facilitate seamless navigation. This ensures that visually impaired customers and users who rely on screen readers can explore and order from our accessible Biggin Hill Flowers catalogue without barriers.

High Contrast and Clear Design

To serve customers with visual differences, we maintain a high contrast design throughout our website. Text, images, and interactive elements offer sufficient contrast against backgrounds, ensuring that content is distinguishable and easy to read. Font choices, color schemes, and sizing have all been carefully selected so that all users, regardless of visual ability, enjoy a clear and comfortable browsing experience when searching for Biggin Hill Flowers.

Easy and Inclusive Online Ordering

Accessibility goes beyond compliance; it is about empowering real people. Our accessible Biggin Hill Flowers service allows every community member—including those using keyboards only, voice commands, or alternative input methods—to complete the floral ordering process without undue difficulty. We regularly review and test our order forms, buttons, and navigation to make certain the experience is as easy and seamless as possible for everyone in the Biggin Hill area.

Continuous Improvement and Feedback

We understand that accessibility is an ongoing commitment. The Biggin Hill Flowers team continually evaluates our website and welcomes feedback from customers and experts alike. We routinely check for improvements that enhance usability, fix issues, and adopt new accessibility techniques as online standards evolve. Your suggestions are valuable to making our Biggin Hill Flowers service more accessible to all.

Contact Us About Accessibility

If you encounter difficulties accessing any part of our website, or if you have suggestions for improving our accessible Biggin Hill Flowers service, please don’t hesitate to reach out. Contact information can be found on our website, and our team is ready to assist you with finding information, completing your order, or addressing your accessibility needs. Thank you for choosing Biggin Hill Flowers—we are dedicated to making everyone’s experience enjoyable and accessible.